Learn what Zoho Bigin is and how it can benefit your business's sales processes to achieve the competitive advantage you were hoping for.

In the market, there is a large number of CRMs that can help your business improve sales management with their multiple benefits. However, Bigin has arrived to take over a specific niche that needs simple yet powerful options to aid in growth: small and medium-sized enterprises.

Regularly, small businesses manage clients and many other data through spreadsheets or independent systems, which result in missed opportunities, unnecessary time, and occurrence of errors.

Having an automated tool that channels customer requirements and guides the process for the benefit of the strategy is undoubtedly the ultimate gain that every business owner expects.

But, let's see what Zoho Bigin is and what its most important functionalities are for your business.

What is Zoho Bigin?

Managing sales funnels is one of the most crucial milestones for a business, as it involves the core systems for revenue generation.

Zoho Bigin is a CRM platform designed specifically for SMEs, allowing you to manage the entire sales funnel and automate tracking to maximize revenue. It is cloud-based and offers an intuitive environment.

It features powerful security and privacy functions to keep your data protected from unauthorized access.

With a mobile app available for iOS and Android, you can manage sales processes and access real-time business information from anywhere.

It integrates with other applications such as Zoho Desk, Google, Microsoft 365, Zoho Campaigns, and Zoho Meeting, as well as Zapier and Zoho Flow to create simple and cost-effective automations that streamline your business processes.

Main features of Zoho Bigin

With Zoho Bigin, you will achieve important competitive advantages, resulting in cost reduction, business expansion, and time savings in basic routine tasks.

It offers the following functionalities:

• Facilitates communication with customers through various channels like emails, Twitter, forms, and phone calls, automatically recording them for better control and follow-up.
• Allows customization of sales processes based on your company's internal system, providing flexibility based on customer type, product, or any other criteria you need.
• Supports collaborative work among the sales team, enhancing communication through direct mentions for more efficient management.
• Provides the ability to create personalized automations to streamline processes and generate detailed reports to track sales team progress.
• Easily imports data from spreadsheets to initiate processes in minutes.
• Offers security controls for creating access profiles to maintain order and confidentiality of information.
• Smoothly scales to Zoho CRM through a simple process with guaranteed full compatibility.

Price of Zoho Bigin

Zoho Bigin offers two plans that are very affordable for all types of businesses, especially smaller ones.

With the free plan, you'll have access for one user, 500 records, a single sales pipeline, and 3 workflow automations, along with phone support.

With the paid plan, you'll get support for 50,000 records, multiple sales pipelines, email communication support, as well as personalized dashboards and integrations with complementary applications. The price for this plan is $7 per user per month with annual billing.

Conclusions

Zoho Bigin is a platform that provides an ideal CRM system for small businesses looking to simplify their processes while maintaining scalability and automation.

With it, you can create multiple sales workflows based on your business's internal needs, automate workflows, collaborate with teams, and track activities through graphical and easy-to-understand dashboards.

It allows for easy scaling to Zoho CRM when the business grows in magnitude.