An essential strategy for all SMEs today is to have automated websites, as this translates to reduced operating costs, increased availability of their products and services, and higher profitability.

Forms are a fundamental tool in this strategy as they facilitate data capture. Zoho Forms provides some advantages that you should know and leverage in your business to achieve maximum benefit for less.

What is Zoho Forms?

Zoho Forms is a solution that simplifies the process of online data capture by creating forms. You can use it integrated into a website, share the link, publish on a custom domain, or through email campaigns.

With Zoho Forms, you can create encrypted fields accessible only to authenticated users. It integrates with captchas to prevent attacks by online robots, works with SSL certificates, and provides a change log for better control.

It has a mobile application available for iOS and Android, allowing you to create forms even offline and track the obtained data.

Zoho Forms seamlessly integrates with applications like Zoho CRM, Zoho Campaigns, Zoho Desk, Zoho SalesIQ, Salesforce, Zappier, Microsoft Team, and Webhooks, among others.

Key features:

Zoho Forms offers features that make it an attractive and powerful option for automating internal management within an organization. Some of these features include:

• A form builder that works with drag-and-drop, enabling you to create robust solutions with up to 40 data types in minutes.
• The save and resume function allows you to create extensive forms in parts to ensure quality and operability based on your business objectives.
• Using exclusion logic, you can create custom paths and guide users through the entire process, avoiding irrelevant fields for their case.
• It enables the generation of customized PDF documents, such as invoices, coupons, tickets, receipts, or any other required, once the form is filled.
• Data routing allows you to share results with other applications, serving as inputs for internal or external processes in your business.
• The email workflow allows you to send notifications and customized documents based on specific conditions.
• You can create forms that include payment for products or services, as it integrates with portals like Paypal, Stripe, RazorPay, and 2checkout.
• Automate accounts with calculation fields to determine taxes, shipping costs, commissions, hourly payments, or any other necessary data to complete the process.
• It facilitates collaborative work through integration with Microsoft Team.
• Provides reports to measure the effectiveness of the forms with the target audience.

Price:

Zoho Forms has four pricing plans ranging from $8 to $80 per month, offering unlimited forms, payment integration, and variable storage space and user count, depending on the plan you choose.

It also offers a custom option for companies with higher requirements and a free plan for one user, three forms, and up to 200 MB of storage.

Conclusions:

Zoho Forms is a versatile solution for creating forms with multiple purposes. Its standout features include:

• Creation of custom paths based on user responses.
• Integration with prominent online payment platforms.
• Automatic calculations and results generation in PDF format.
• Easy integration with other software applications, both from Zoho and third-party providers.
• Data security through encryption systems, captchas, SSL certificates, and more.

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